How to Beam

Welcome to the world of Beam Presence®! This page will help you, a brand new Beam User, to get started using Beam safely and effectively.

If you can't find the answer you're looking for or experience any problems, we're always available to help at the Beam Help Center.

Be Present, be productive and Happy Beaming!

3 Easy Steps

1. Get a Beam Account and Set Your Password

You'll need an account to connect to a Beam. If you've received an invitation from a Beam Administrator, you already have an account and you simply need to pick a password.

If you haven't received an invitation from a Beam owner or administrator yet, ask them to invite you.

  • In the invitation email you receive, click on the "Activate account" button
  • At the "Activate account" page we'll ask you to choose a password
  • You'll use this password to sign into the Beam App and any other Beam services in the future
  • You can also choose to sign in with Google or SSO if your Beam Organization allows these authentication methods
  • Otherwise, your Beam username is your email address

2. Get the Beam Software

Beam requires special software on your computer or mobile device. Click on the link below to get the Beam Presence® application for Windows, Mac OS X, iOS, or Android.

For Windows or MacOS:

Download Beam App

For iOS or Android:

  • Search for "Suitable Technologies" in the App Store or Play Store
  • Select and install the app named Beam offered by Suitable Technologies

3. Connect to a Beam

  1. Open the Beam application on your computer or mobile device
  2. Sign in with your email address and the password that you chose in step 1
  3. If you chose to sign in with Google or SSO instead, click the appropriate button
  4. Upon successful log in, you're required to view a short Beam operation and safety video/slideshow or welcome guide
  5. Thereafter, you'll be prompted to test and adjust your audio and video settings
  6. When you're satisfied with your settings, the app will open to your Beam Lobby where you'll find the Beam(s) to which you have access
  7. When you're ready to start beaming, click the blue "Beam In" button next to your preferred device to connect
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